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Your one-stop hub for case studies, reports, blog posts and more

Webinar: Enrollment With Impact: Building Belonging and Lasting Student Success
toolkit

The Essential Retention Toolkit: 6 Resources to Help More Students Persist and Complete

In a higher education landscape defined by rising student needs and widespread staff burnout, the pressure to ensure retention and completion has never been greater. But moving the needle when resources are stretched thin is challenging. Unlock six practical resources — all rooted in an evidence-based, research-backed coaching methodology — designed to fuel student success and expand staff capacity.

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Blog
May 14, 2026

How to reduce summer melt and boost enrollment yield: 5 student-centered strategies

5/14/2026
Advisor with young adult student | InsideTrack
Blog
May 7, 2026

Durable skills vs. degrees: How coaching links the two for ultimate career readiness

5/7/2026
Enrollment manager at desk | InsideTrack
Blog
Apr 9, 2026

Fixing the leaky funnel: Enrollment management strategies that actually work

4/9/2026
Student working with coach
Blog
Apr 2, 2026

Five coaching-informed techniques to fuel student persistence and completion

4/2/2026
Student staff speak around a table | InsideTrack
Blog
Mar 19, 2026

Four ways to ensure professional development for student support staff drives lasting impact

3/19/2026
Healing-centered engagement with students | InsideTrack
Blog
Mar 12, 2026

A healing-centered engagement framework for student persistence and completion

3/12/2026
Lit Review study displayednon office desk | InsideTrack
Blog
Mar 5, 2026

New research shows the importance of high-quality coach training in learner persistence and success

3/5/2026
Student with Coach | InsideTrack
Blog
Feb 5, 2026

Overcoming friction: How micro-moments of support prevent students from stopping out

2/5/2026
Higher ed leaders at the table | InsideTrack
Blog
Jan 29, 2026

Making the case for a successful re-enrollment initiative

1/29/2026
California Reconnect Report thumbnail | InsideTrack
News

New Study: California Statewide Initiative Helping Thousands of Stopped-Out Adults Return to — and Finish — College Through the Power of Coaching

6/2/2026
Dr. Angela White, Dr. Kari Schimmel and Dr. Thomas Chase Hagood
News

National Student Success Nonprofit Taps Three Higher Education Leaders to Join National Advisory Board

5/21/2026
Woman working in manufacturing facility | InsideTrack
News

Statewide Campaign Launches in Virginia to Help Jobseekers Upskill for In-Demand Careers, No Bachelor’s Degree Required

3/18/2026
Cover of Lit Review | InsideTrack
News

New Peer-Reviewed Publication Synthesizes Decades of Research on Success Coaching in Higher Education

2/18/2026
Student working with coach | InsideTrack
News

Nebraska State Colleges Launch System-Wide Initiative to Re-Enroll Thousands of Adults with “Some College, No Degree”

11/12/2025
Students learning networking | InsideTrack
News

National Nonprofit InsideTrack Launches “Coaching Lab” to Accelerate Career and Workforce Outcomes

10/7/2025
Woman leading training class | InsideTrack
News

San Diego-Based University Upskills Student Support Workforce through Innovative Coaching Microcredential

8/7/2025
California Reconnect Report | InsideTrack
News

New Report: Statewide Coaching Programs Drive Sixfold Increase in Re-Enrollment Among California Adults with Some College, No Credential

7/23/2025
Student on grass | InsideTrack
News

National Nonprofit Launches New Initiative to Boost Student Success at Five Emerging Hispanic-Serving Institutions

6/26/2025
News

Pioneering Student Coaching Nonprofit Awarded Salesforce Accelerator Grant to Pilot Agentic AI in Higher Education

6/17/2025
Oregon Institute of Technology | InsideTrack
News

Oregon Institute of Technology Expands Student Coaching Initiative to Boost Retention and Re-Engage Stopped-Out Learners

6/3/2025
University of Maryland Global Campus Press Release
News

University of Maryland Global Campus Scales Student Coaching Program Designed to Strengthen Support for Nearly 45,000 Online Learners

5/6/2025
Students walking on campus | InsideTrack
News

Statewide Campaign in California Helps Adult Learners Return to Higher Education at 3x Nationwide Re-Enrollment Rate

2/5/2025
Dr. Henri LaSane | InsideTrack
News

National Student Success Coaching Nonprofit Names New Head of HBCU Programs

1/29/2025
News

Rowan University Taps Success Coaching Program to Boost Support for Online Learners

12/11/2024
Eugene So and Carrie Felton | InsideTrack
News

National Education and Career Coaching Nonprofit Names Two Workforce Development Experts to Advisory Board

10/16/2024
Student and coach working together | InsideTrack
News

University of Utah Boosts Retention for Underserved Students through One-on-One Success Coaching

9/25/2024
News

New White Paper Examines the Impact of Mental Health, Toxic Stress and Trauma in Education and Workforce Systems

9/10/2024
Onondaga Community College | InsideTrack
News

New Report: Success Coaching Initiative Boosts Student Retention at Central New York Community College

8/22/2024
News

North Carolina HBCU Boosts Student Persistence and Academic Outcomes Through Student Success Coaching Program

7/24/2024
New Advisory Board Members | InsideTrack
News

Four Visionary Leaders Join Advisory Board of National Student Success Nonprofit

6/18/2024
Denver, Colorado | InsideTrack
News

Colorado to Offer Scholarships and Success Coaching to Help Graduating High School Seniors Chart College and Career Pathways

5/8/2024
College student holding books and on phone
News

New Data: 2023 Re-Enrollment Initiatives Helped Thousands of Underserved Students Return to Higher Education

4/24/2024
News

New Guide Offers Colleges a Playbook for Building an In-House Student Coaching Program

4/11/2024
InsideTrack and UMGC
News

University of Maryland Global Campus Launches Major Student Coaching Initiative to Scale High-Touch Support for Learners

2/21/2024
News

Austin Community College District Invests in Re-enrollment and Student Success

1/17/2024
News

Student Success Nonprofit Earns Prestigious Accreditation Status for Continuing Education Providers

1/10/2024
News

New Statewide Campaign in California Helps Adult Learners Return to Higher Education at 4x National Re-Enrollment Rate

12/12/2023
Several Ohio state flags in a row
News

Cuyahoga County Launches New Success Coaching Program to Help National Guard Members Access and Complete Higher Education

9/19/2023
News

InsideTrack bolsters leadership team with addition of seasoned education, nonprofit, and workforce executives Katy Hamilton and Michael Morris

6/8/2023
News

California-Based Nonprofit Pairs College Fellows with K-12 Learners of Color to Boost STEM Access and Success

8/8/2023
News

Employ Prince George’s Launches Evidenced-Based Career Coaching Initiative to Help Remove Barriers to Employment for Workers-in-Transition

6/21/2023
News

Public Historically Black Colleges Unite to Launch Student Success Coaching Network

3/23/2023
News

National Student Success Nonprofit Names Former New Jersey Secretary of Higher Education to Advisory Board

2/9/2023
News

InsideTrack Receives Diversity, Equity, and Inclusion Workplace™ Certification

5/24/2023
News

National Student Success Nonprofit Names Complete College America President to Advisory Board

1/10/2023
News

New Statewide Campaign Launches in California to Help Adult Learners Return to and Finish College

12/8/2022
News

UNC Expands Statewide Initiative Designed to Help Stopped-Out Students Complete College

8/9/2022
News

National Student Success Nonprofit Taps Veteran Educational Researcher to Grow Its Program Evaluation Practice

10/7/2022
News

New Report Offers Community Colleges Guidance and Tools to Re-Engage and Re-Enroll Adult Learners

11/15/2022
News

New Study: Employee Coaching and Education Benefits for Healthcare Workers Boosted Wages and Reduced Turnover

11/21/2022
News

National Student Success Nonprofit Names Habitat for Humanity Executive to Advisory Board

8/30/2022
News

University of Utah Boosts First-Year Success with a New Coaching Initiative for Students with Scholarships

7/28/2022
News

North Carolina Community Colleges Double Down on Efforts to Re-Enroll Adult Learners with Some College, No Degree

7/14/2022
News

Nonprofit Adult-Serving University Trains Staff as Coaches to Boost Adult Learner Success

6/15/2022
News

Student Coaching Initiative Boosts Persistence for Underserved Students at Illinois Central College

6/29/2022
News

Pioneering Student Success Nonprofit Names Renowned Georgia State Leader to Advisory Board

5/24/2022
News

UNCF Expands HBCU Student Coaching Network to Advance College Access and Success

4/27/2022
News

Portland-Based Nonprofits Team Up to Help Oregon Foster Youth Complete High School and Access College

2/3/2022
News

2021 Re-Enrollment Initiatives Helped Thousands of Underserved Students Return to College

2/24/2022
News

Nonprofits Team Up to Help Workers in Transition Retool for New Industries through Virtual Group Career Coaching

1/13/2022
News

Chicago-Area Community College Launches Initiative to Boost Student Success with Latinx, Adult Learners

11/16/2021
News

National Coaching Nonprofit Releases Report Highlighting Two Decades of Impact in Education and Student Success

11/4/2021
News

Allied Health Training Provider Boosts Adult Learner Completion Rates through Success Coaching

10/20/2021
News

Skills Training Nonprofit Launches Coaching Program to Help Opportunity Youth Transition to the Workforce

9/22/2021
Coaching Initiative at National University Lifts Success for Adult and Online Learners
News

New Coaching Initiative at National University Lifts Student Success for Working Adult and Online Learners

9/28/2021
News

Five North Carolina Community Colleges Launch "Better Skills, Better Jobs" Campaign to Help Upskill Working Adults

8/26/2021
News

Indiana Launches Virtual Career Coaching Program for Workers in Transition

6/15/2021
News

Student Success Nonprofit Welcomes Three New Members to National Advisory Board

2/24/2021
News

Minnesota Launches a Five-Year, Statewide Initiative to Boost College Completion and Student Outcomes through Coaching

8/17/2021
News

UNCF Launches Nationwide Campaign to Re-Enroll Former HBCU and PBI Students through Coaching

5/19/2021
News

Bay Area University Posts 28% Fall Enrollment Increase

1/12/2021
California Reconnect Initiative Report Cover | InsideTrack
Report

From Stopping Out to Stepping Forward: California Reconnect Initiative

5/27/2026
Adult students in class | InsideTrack
Report

Unlocking Futures: A Holistic Re-enrollment Model

1/15/2026
Report

California Reconnect Program Evaluation: An Independent Study by Education Northwest

7/23/2025
Report

From Crisis to Resilience: Addressing Trauma and Toxic Stress in Workforce Development and Education Systems

8/28/2024
Thumbnail image of the report cover
Report

Empowering Teams, Transforming Outcomes: A guide to building a holistic in-house student support program

4/11/2024
Report

Looking Toward the Future: Enrollment Strategies and Evolving Expectations of Potential Inquirers

1/18/2024
Report

Common Challenges, Uncommon Results: Ten Recommendations for Enhancing Student Support and Improving Staff Engagement

1/4/2021
InsideTrack Impact Report 2021
Report

InsideTrack Impact Report: Celebrating 20 Years of Student Success

11/30/2021
Report

Students in Crisis: A Usage Analysis of InsideTrack Crisis Support Services

2/20/2021
Report

Credentials at Work: Employer Perceptions of Short-Term Credentials

3/1/2022
Report

Emergency Coaching Network Program Evaluation

5/12/2022
Report

Reconnect, Re-enroll & Rise: Five Imperatives to Help Community Colleges Enroll Stopped-Out Students

11/10/2022
Online Adult Student on Phone | InsideTrack
Case Study
Partner Profile

Flexible micro-credential programs offer National University’s student-facing staff a holistic coaching approach

8/7/2025
University of Maryland Global Campus & InsideTrack
Case Study
Partner Profile

UMGC scales coaching to strengthen success for 45,000 online learners

6/17/2025
Coach with student | InsideTrack
Case Study
Partner Profile

How the University of Utah’s student success revamp improved retention for underserved students

3/6/2025
JCSU Students
Case Study
Partner Profile

Johnson C. Smith University: Top-ranked HBCU uses coaching to strengthen belonging and support

7/25/2024
Case Study
Partner Profile

Calculus Roundtable: Giving mentors the tools they need to bridge the K-12 STEM gap

7/10/2024
Case Study
Partner Profile

SkillUp: Group career coaching connects workers to the tools they need to upskill

3/14/2024
Advisor supports adult learner through coaching
Case Study
Partner Profile

Peirce College: Philadelphia PBI undergoes coaching certification to strengthen retention

12/7/2023
Case Study
Partner Profile

Equus Workforce Solutions: Evidence-based coaching elevates youth mentoring at workforce boards across the nation

6/1/2023
Case Study
Partner Profile

Connecting job seekers to employment in Prince George’s County through evidence-based coaching

9/25/2023
Case Study
Partner Profile

Federal funding for institutional transformation and sustainable impact at North Central Texas College

7/13/2022
Case Study
Partner Profile

Waubonsee Community College: Illinois HSI uses Title V grant to improve Latine student retention

12/12/2024
NC Reconnect: Re-enrollment Coaching helps stopped-out students return, complete, and gain higher-wage jobs
Case Study
Partner Profile

NC Reconnect: Re-enrollment Coaching helps stopped-out students return, complete and gain higher-wage jobs

5/29/2026
Case Study
Partner Profile

Idaho PTECH: Proactive coaching helps rural Idaho high school students prepare for careers in key industries

1/7/2022
Case Study
Partner Profile

Personalized coaching gives Fayetteville State University a big boost in retention

11/17/2021
Case Study
Partner Profile

Driving historic enrollment growth at Elizabeth City State University

11/15/2021
Case Study
Partner Profile

21st Century Scholars: Holistic coaching supported Indiana scholarship recipients to stay on track to completion

10/10/2021
Penn State campus
Case Study
Partner Profile

Coaching for inquiry conversion & strong start at Penn State World Campus

1/10/2022
Case Study
Partner Profile

Start Strong: Coaching for yield and class shaping at University of Alabama at Birmingham

2/15/2017
Case Study
Partner Profile

The Education Fund: Empowering the health care workforce of tomorrow

10/4/2022
Case Study
Partner Profile

UNCF and InsideTrack join together for HBCU student success excellence

11/8/2022
Case Study
Partner Profile

Wake Technical Community College: North Carolina community college sees 15.6% rise in spring 2021 re-enrollment

5/28/2022
Case Study
Partner Profile

Loyola University: Increasing student persistence through proactive coaching

6/13/2019
Case Study
Partner Profile

Golden Gate University improved enrollment and student support during a pandemic

7/22/2021
Case Study
Partner Profile

Illinois Central College: Midwest community college boasts 18% higher retention during coaching phase of multi-year student success redesign

6/28/2022
Case Study
Partner Profile

University of Phoenix: Improving student support and educational experience at scale

4/12/2019
Case Study
Partner Profile

Increased retention, improved ROI: Coaching and capacity building at Old Dominion University

7/24/2018
Case Study
Partner Profile

Minnesota Office of Higher Education partners with InsideTrack to implement coaching across 29 institutions

11/13/2018
Case Study
Partner Profile

Student Engagement: Coaching for persistence and completion at Indiana State University

3/3/2017
Case Study
Partner Profile

Prospective student coaching expands access and success at California State University, Northridge

3/20/2019
Case Study
Partner Profile

Coaching to close the achievement gap at Ivy Tech Community College

11/16/2021
Advisor working with student | InsideTrack
Webinar

From Stopping Out to Stepping Forward: Outcomes and Insights From California Reconnect

6/16/2026
The Chronicle of Higher Education Virtual Forum | InsideTrack
Webinar

Improving Retention in a Time of Enrollment Decline

3/17/2026
Inside Higher Ed Re-enrollment Webcast | InsideTrack
Webinar

Focus on Re-enrollment: Making the Case and Laying the Groundwork

2/18/2026
REGISTER NOW
Webinar

Building Student Community

10/20/2025
Chronicle of Higher Education Webinar on Enrollment
Webinar

Enrollment With Impact: Building Belonging and Lasting Student Success

11/6/2025
InsideTrack + Bellwether Webinar
Webinar

Data-Driven Decision Making for Organizational Success

7/23/2025
The Chronicle Forum | InsideTrack
Webinar

The Evolving Work of College Advising

7/16/2025
CAEL Webinar | InsideTrack
Webinar

Before the Breaking Point: Proactive Strategies to Build Student Mental Health and Well-Being

8/21/2025
Webinar

Transforming Student Support: How UMGC & the U of Utah Built Lasting Coaching Programs

5/6/2025
NC Reconnect Webinar | InsideTrack
Webinar

NC Reconnect: From an Initial Re-enrollment Pilot to a Multi-Million Dollar ROI

3/26/2025
Webinar

From Crisis to Resilience: Healing-Centered Support Approaches for Workforce Development and Education Systems

8/29/2024
Coach with Student | InsideTrack
Webinar

Retention Roundtable: Winning Strategies from Frontline Coaches

6/1/2024
Student supporters collaborate during training
Webinar

Empowering Teams, Transforming Outcomes: A live discussion on strengthening in-house student support

6/11/2024
Student success advisor coaches student
Webinar

How to win federal grants to build a sustainable in-house coaching program

3/21/2024
Adult learner in cap and gown holding child after graduation
Webinar

Helping Californians return to college to finish their degrees

3/14/2024
Webinar

Powering Purpose: Presidents Roundtable

7/21/2021
Webinar

The Power of Coaching: 20 Years of Impact

12/8/2021
Webinar

What's Needed in Online Student Support: Staff Perception vs. Student Reality

3/10/2022
Webinar

HBCUs Unlock the Power of Coaching: Accelerating student belonging and success

3/2/2023
Webinar

Coaching in Action at HBCUs: Institution leaders share program insights & takeaways

4/18/2023
Webinar

Coach Roundtable On-Demand Webinar: Enrollment Insights & Best Practices

6/1/2023
Meet Kayla | InsideTrack
Learner Story

Meet Kayla

6/18/2026
Nanci, a learner from CSUSM
Learner Story

Meet Nanci

2/19/2026
Nadia, student at University of Utah
Learner Story

Meet Nadia and her coach, Claudia

6/12/2025
LaNiya at JCSU | InsideTrack
Learner Story

Meet LaNiya and her student success coach, Nichole

2/6/2025
Moet at JCSU | InsideTrack
Learner Story

Meet Moet and Coach Henderson, her student success coach

2/6/2025
Meet Derek | InsideTrack
Learner Story

Meet Derek

1/28/2025
Yafreysy Mora | InsideTrack
Learner Story

Meet Yafreysy

10/24/2024
Afia at her desk | InsideTrack
Learner Story

Meet Afia

5/16/2024
Learner Story

Meet Dani and her coach, Leah

1/11/2024
Learner Story

Meet Raquel and her Student Success Advisor, Natalie

12/14/2023
Learner Story

Meet Elsa

1/1/2022
Learner Story

Meet Andrew

1/1/2022
Learner Story

Meet Niki

1/1/2022
Learner Story

Meet Shanelle

1/2/2022
Learner Story

Meet Sharon

1/3/2022
Learner Story

Meet Brad

1/3/2022
Learner Story

Meet Willena

1/4/2022
Find out more about the nursing student who inspired her coach to pursue her own nursing journey.
Learner Story

Meet Gloria and her coach, Cynthia

1/3/2022
Learner Story

Meet Yeshi

1/4/2022
Learner Story

Meet Ryan and his coach, Emilia

6/22/2023
Learner Story

Meet Nailah

5/26/2022
Learner Story

Meet Brandon

11/3/2022
Learner Story

Meet William

2/24/2021
Learner Story

Meet Derek

10/13/2022
Learner Story

Meet Christian

6/23/2022
The Essential Retention Toolkit
Toolkit

The Essential Retention Toolkit

6/10/2026
Higher Education
Talent Development
Workforce Development
Foundations
College Readiness Programs
Online, Professional & Continuing Education
HSIs
HBCUs & PBIs
4-year Colleges and Universities
Community Colleges
Strategic Initiatives
Coaching Methodology
Research
Partner Outcomes
Learner Impact
Change Management
Adult Education
Career
Online Learning
Federal Grants
Student Support
Mental Health & Wellness
Diversity, Equity & Inclusion
Coaching Development & Training
Reskilling Upskilling & Advancing
Career Readiness
Re-enrollment
Retention
Enrollment

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