What Is InsideTrack Coaching?
InsideTrack Coaching is a highly effective solution that provides holistic, tailored support to individuals on their way to achieving their educational and career goals. Using our evidence-based, research-confirmed methodology, our coaches assess and address potential risk factors and opportunities to help individuals develop the knowledge, skills and beliefs they need to advance.
Our equity-centered coaching model is designed to support all learners, empowering individuals to overcome barriers, harness the power of their own strengths and progress toward their full potential.
Holistic and personalized
Our relationship-based, multi-channel approach to coaching helps individuals assess their unique challenges in and outside of school, connect with their strengths and values to build motivation, and co-create a plan for achieving their goals. Coaches support learners in building confidence and purpose as they manage school, family, work and other commitments — all designed to promote lifelong success and transformation.
Human-powered and tech-enabled
Our strategic and scalable outreach approach delivers various levels of flexible support — from scheduled reminders to intensive one-on-one coaching sessions. Using our custom coaching platform, coaches connect with individuals in the ways that work best for them, whether that’s by phone, email, text or video chat. While technology enables our coaches to achieve broad reach and scale, our impact is always rooted in personalized, authentic connection and support.
Coaching for educational and career advancement
From colleges and universities to the workforce and beyond
With deep roots in higher education, we continue to coach students at community colleges, public and private universities, online programs and beyond. But that's just part of the story. We also provide coaching for local and national workforce boards, state work-related agencies and employer talent development.
Coaching can help your organization:
Two pathways to maximize the impact of coaching
InsideTrack offers two coaching pathways to support your organization in achieving your desired strategic outcomes and learner impact. With Success Coaching, we directly coach your learners virtually. With Coaching Development and Training, we offer remote, in-person and hybrid options to teach you how to provide high-impact coaching support — ultimately creating in-house coaching capacity with sustainable impact for years to come.
Success Coaching
With Success Coaching, our highly trained InsideTrack coaches work directly with your learners, on your behalf, helping them identify, address and overcome barriers in order to achieve their educational and career goals.
Learner Benefits
Individuals get the necessary support — when and how they need it — to reach key milestones along their learning journey and achieve success both during and beyond the coaching relationship.
Partner Benefits
Institutions and organizations gain immediate bandwidth and flexibility to meet their learners’ needs. And, harnessing the power of data analytics, InsideTrack provides partners with customized reports, recommendations and insights into learner pain points and challenges.
Coaching Development & Training
With Coaching Development and Training, we teach our coaching methodology to your support teams through in-depth training, observation and ongoing feedback. We also offer certifications for each of our learning programs that equip leaders and staff with the tools to sustain coaching practices in-house.
Partner Benefits
Organizations build the internal capacity to deliver effective and sustainable coaching support to their own learners, helping to drive strategic outcomes.
Learner Benefits
Coaching-powered organizations create a ripple effect for all current and future learners, as the culture of support shifts from transactional to transformational.
Stackable solutions for transformational change
When paired together, our two coaching pathways provide the ultimate foundation for sustainable impact. Success Coaching drives immediate results for today’s learners and generates buy-in for organizational change, while Coaching Development and Training equips staff with enhanced capacity and the ability to scale their impact to better serve the learners of tomorrow.
Six proven components of a high-quality coaching program
Our team of experts designs a program specific to your learners and your needs. We then provide ongoing consultation and strategic support throughout the partnership to optimize and adapt program processes.
Through ongoing quality debriefs and numerous certification opportunities, we ensure that coaches continually grow their skills, increase effectiveness and drive impact. By doing so, our coaches — and learners — thrive.
We emphasize a collaborative and context-driven approach to data integration, combining partner-provided data with coach-captured insights to create custom reports. And data security is a critical part of every step in our technical architecture.
Our program team provides tailored reports on key metrics including coaching utilization, focus areas and behavioral data, as well as trend analysis, learner survey feedback and coach-captured insights.
InsideTrack coaches hone their craft through 100+ hours of professional development, mastering the skills to provide learner-centered and strengths-based support — meeting your learners where they are via adaptable technology.
Coaching provides a way to track individual learner progress, while sharing overall pain points, blind spots and other opportunities institutions can address to enhance the support experience for both current and future learners.
The best coaches produce the best results
The standards for InsideTrack coaches are very high, with each coach undergoing a rigorous and formal training and certification process — resulting in strong skills and expertise. And these coaches have something even more valuable than expertise, skills and dedication: passion for the work they do and belief in the individuals they work with.
Ready to learn more about how coaching can support your learners?
If you’d like to find out more about how InsideTrack coaching can fuel change for your learners — and your organization — we’d love to hear from you.
