Re-enroll former learners to return and finish strong
How to get stopped-out students back on track
The number of “some college, no credential” students has grown to over 40 million — a higher number than ever before. What’s more, a disproportionate number of these learners are students of color, first generation or otherwise facing systemic barriers on their pathways to achieving their potential.
No one goes to college thinking they’ll leave without completing their credential or degree. But life happens. That’s why, as part of their efforts to increase enrollment, community colleges, universities and online programs alike must focus on stopped-out learners as an important piece of the puzzle. With the proper support, former students can return to school and complete — bettering life for themselves, their families and their communities.
Improve re-enrollment outcomes through personalized coaching
Re-enrollment coaching can help address ongoing enrollment declines, giving learners a second chance to pursue a life-changing credential or degree. Our personalized approach ensures we meet learners at the right time, through the right channels, with the right message.
Coaching not only reconnects students to your institution, it highlights the lifelong value of completing their education. It also helps them develop strategies to balance a multitude of obligations and gives them a sense of belonging — putting them on course to succeed.
Maximizing re-enrollment coaching to bring these learners back can provide a significant ROI. And by improving your process using holistic coaching, you can actually help reduce future stopouts.
Partner Benefits
Proactive re-engagement with stopped-out learners
Boosted enrollment, retention and completion rates
Insights into stopout reasons and process pain points
Expanded institutional bandwidth and resources
Enhanced equity in enrollment and beyond
Learner Benefits
Reconnection with goals and commitment to completion
Ability to balance work, family, financial and academic obligations
Growth in time management, accountability and sense of belonging
Increased confidence in navigating the return process and succeeding in school
Progress toward a better career and a better life
Re-enrollment success by the numbers
re-enrollment rate
How re-enrollment coaching can work for you
One-on-one success coaching tailored to your re-enrollment needs
With one-on-one success coaching, our expert coaches leverage partner data and our custom coaching platform to re-engage learners and help them develop a personalized plan for returning to school, completing their studies and preparing for career success.
Our coaches also directly alleviate the challenges of institutional bandwidth, providing holistic support at scale. And our outreach is equity focused, factoring in each individual’s unique situation as we collaborate to develop a plan that works for them. This includes:
Proactively reaching out and engaging with former students via text, phone call, email or video chat
Assessing and reviewing reasons for stopping out to develop a personalized plan to overcome obstacles and move forward
Continued check-ins to address challenges, find resources and celebrate successes
Embed coaching development and training into your re-enrollment toolkit
Through customizable coaching development and training programs, support staff and institutional leaders are trained to incorporate InsideTrack’s coaching methodology into the re-enrollment process and develop a continuity of care. This ensures that trained staff have the individualized support framework needed to help former students re-enroll on a path to success — and that students won’t have to continually re-explain their story and pain points.
Meet Dani and her coach, Leah
Restarting college can be difficult under the best of circumstances. Throw in academic, health and financial issues and the challenge is much greater. Such was the case with Dani Brown. Learn how a strong connection with her coach, Leah, helped Dani thrive — and make the most of her second chance.
Re-enrollment case studies and partner profiles
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